Guest Experience Design - Horizon Outdoor Hospitality

Crafting on-site experiences and partnerships for stronger guest affinity and retention.

As our industry continues to evolve, and first time campers continue to join the lifestyle in affords, properties must continue to create experiences that match the expectation of today’s guest. Partnering with local or regional brands for retail or amenity offerings, curating self-led activities onsite or in the local area, and collaborating with local chefs to create a summer chef series are all examples of tangible experience offerings that should be considered for your property and core guest demographic.

The pillars of what makes our industry so unique – re-connecting with the great outdoors and the pursuit of simplicity- are at the center of our guest interactions and built into their experience with your property.